OzTAM PTY LTD PRIVACY STATEMENT

At OzTAM we respect your privacy and your privacy is important to us.

OzTAM Pty Ltd has adopted this privacy policy and collection statement ("this Privacy Policy") in order to demonstrate its firm commitment to privacy.
OzTAM is bound by the Privacy Act 1988 ("the Act") and the National Privacy Principles ("the NPPs").
OzTAM may amend this Privacy Policy from time to time by posting the amended version on our website at www.oztam.com.au. We suggest that you visit our website regularly to keep up to date with any changes.
Please note that if at any time OzTAM is required by law to release your personal information, OzTAM must co-operate fully.
This Privacy Policy does not apply to acts or practices of OzTAM that are directly related to employee records of current or former employees.

Personal information is any information about you that identifies you or information by which your identity can be reasonably determined.

OzTAM collects your personal information in a lawful, fair and not unreasonably obtrusive way.
OzTAM collects your personal information where practicable from you.
OzTAM collects personal information necessary to one or more of its activities:
1. OzTAM collects your personal information when you sign up for a service. Certain information may be required, such as your name, age, occupation, name of employer, internet or email address, phone and facsimile number, billing address, billing band, the industry your organisation or employer operates in and the services it provides, the reason why our service is required, number of users within your organisation and the type of software used to analyse our data. This information is obtained when you provide it to us, in order to provide that service to you.
2. OzTAM may also collect anonymous information such as the number of visits to our websites. The OzTAM website and the provision of our free weekly data releases may also require the person or organisation requesting the free service to enter some or all of your personal information referred to in 6(a) above. This information is obtained when you provide it to us, in order to provide that free service to you.

OzTAM collects your personal information to provide you with a specific service. For example, we may use the information you provide us to determine the type of service required. For example, a daily report detailing the number of people and households using television.
OzTAM also uses your personal information to deliver the product or service (either by email or post) that you request. If at any time you receive material that you did not request or do not want to receive such material any more, see "How to Contact Us" below.
OzTAM provides on its website a free weekly data release including a report of the Top 20 most popular television programs. In order to automatically deliver the report when it becomes available, users are required to register for the free service and provide an email address and other information. We collect this information in order to deliver the information to you. We may also use the information to promote and market the products or services which we consider may be of interest to you. If you do not wish us to contact you regarding other products or services, please call OzTAM on (02) 9929-7210.

Unless required by the law, OzTAM will not sell, rent, trade or otherwise supply to third parties any personal information obtained from you unless you have consented. Additionally, without your consent we may disclose personal information where:
1. the secondary purpose of disclosure is directly related to the primary purpose for which the information was collected and you would reasonably expect us to disclose that information for the secondary purpose;
2. we reasonably believe that use or disclosure is necessary to prevent or lessen a serious threat to your or the public's health or safety;
3. we have reason to suspect that unlawful activities have been or are being engaged in; or
4. we are preparing for or conducting proceedings before a court or tribunal.
OzTAM has outsourced the collection of Television Audience Measurement ("TAM") data to an independent third party. In order to deliver certain products or services to our customers, OzTAM and its service provider jointly maintain a secure website whereby our customers are provided with a password in order to access the site.15 In order for our service provider to maintain the secure website, and for other third parties software providers to deliver their services to you, certain information is provided to them to allow them to properly carry out their duties, such as:
1. your individual and organisation's name;
2. your contact details; and
3. the term of access.

OzTAM has outsourced the collection and maintenance of information obtained via the OzTAM website to an independent internet and IT service firm. OzTAM may also engage service firms and consultants from time to time to assist us in the operation of our business and in providing goods and services to our clients.
OzTAM keeps your personal information accurate and current by destroying or de-identifying your personal information that is no longer needed.

OzTAM has security measures designed to protect against loss, misuse and/or alteration of the information under its control.These security measures are:
1. clauses in employee agreements requiring confidentiality;
2. computer controls to prevent unauthorised external access;
3. the provision of written advice to third parties of their requirement to comply with the Act as stated in 13 above.

You may gain access to information that OzTAM has collected about you, by contacting the person named below. We will not charge you for responding to such a request, unless we incur costs in providing the information. OzTAM is entitled to charge reasonable costs for its time in providing the information.

A Commonwealth identifier is a Commonwealth Government or Commonwealth Government agency designated identification number such as your Tax File Number or Medicare number.
OzTAM does not use Commonwealth identifiers as a means of identifying your personal information collected from you.

Wherever it is lawful and practicable to do so, OzTAM may offer you the opportunity to deal with it anonymously. For example, when making an inquiry about the type of products or services OzTAM may offer. Otherwise, the nature of OzTAM's services is such that anonymity cannot be maintained.

Sensitive information concerns your racial or ethnic origin, political opinions, political associations, religious beliefs, sexual preferences, criminal record and health.
Unless you have consented, OzTAM does not collect, use or disclose your sensitive information other than in exceptional circumstances.